FAQs
Here you’ll find answers to the most common questions about our services.
We are a group of licensed professional counselors and social workers, who provide clinical counseling services. As a counseling collective, we offer individual counseling (17 and older), couples counseling (dating and married), premarital counseling, and experiential counseling groups.
We assist clients dealing with anxiety, depression, relationship challenges, divorce, marriage preparation, family conflict, grief, substance use, parenting, work-related issues, and many other men's and women’s specific issues.
Let us help you get started on the journey to overall well-being.
FAQs
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Yes, we are accepting new clients, both in-person and virtually using a secure, HIPAA-compliant platform that is easy to use.
On Mondays and Thursdays, we offer virtual appointments only.
On Tuesdays, Wednesdays, Fridays , and select Saturdays, we offer in-person and virtual appointments.
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Yes, we do. We set aside one hour each day for free consultations.
Mondays: 9:30-10:30 AM , 5-6 PM
Tuesdays: 12-1 PM
Wednesdays: 3:30-4:30 PM
Thursdays: 10:30-11:30 AM
Fridays: 8-9 AM
Saturday consultations are available for a nomial fee of $10 to ensure attendance.
Saturdays: 8-9 AM
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Jemece: 60-minute sessions: $85 | 80-minute sessions: $125
Monica: Individual Counseling: $165 per session | Couples Counseling: $185 per session | Sunday sessions: $300 | 2-Day Intensive $2,500
Premarital Counseling Program includes 6 - 12 75-minutes sessions, $185 per session
Premarital Group Sessions: $100 per couple, per session
Prepaid 6-Session Package: $1,000 (non-refundable) for Premarital or Couples Counseling
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Our hours are 8 AM - 6 PM except Fridays (8-3) and Saturdays (8-1).
Mondays and Thursdays - Virtual Appointments Only
Tuesdays, Wednesdays, Fridays, and Select Saturdays - In-person and Virtual appointments available
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We accept insurance for individual counseling sessions. Accepted insurance providers are Aetna, BCBS/Anthem, and UnitedHealthcare/Optum.
Couples counseling is evaluated on a case-by-case basis.
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All clients are required to maintain a credit card on file. Session fees and co-payments are processed the morning of the session. For in-person sessions, fees will be processed online.
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We have a 24-hour cancellation policy, and insurance companies do not pay the fee of late cancellations. If you need to cancel for any reason, please notify us 24 hours in advance to avoid the late cancellation fee, which is the full session fee. You can reschedule via email, phone, or the client portal.
We offer the flexibility of switching from an in-person session to a virtual session with 24-hour advance notice.
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See our Privacy Policies and Practices here.
Other Questions & Information
What is Individual Counseling?
Are you searching for an individual counseling description or curious about individual counseling? Individual counseling is a personalized therapy service where you work one-on-one with a licensed professional counselor near you, also called a mental health therapist or counselor, to address emotional, behavioral, or relational concerns. This is an opportunity to focus on you and your thoughts; a place to get the emotional support you may need. You’ve taken one step, our professional team is here to help you take the next step.
How do you incorporate faith into the counseling process?
We believe that faith is a powerful resource for healing and growth. Our approach is to integrate Christian principles and biblical truths in a way that fits your unique journey, always respecting your individual beliefs and comfort level. We invite prayer, scripture, and faith-based perspectives as part of the therapeutic process, but will never impose them.
How do you handle confidentiality?
Your privacy and trust are essential. We follow strict ethical guidelines and legal requirements to protect your information. Everything discussed in counseling stays confidential, except in rare cases where safety is a concern.
How do you handle confidentiality in couples counseling?
As part of our Couples Counseling intake process, we require our couples to sign a “No Secrets” policy. This policy states that we, the counselors, will not keep any secrets shared by one partner from the other. We will not reveal your secrets, instead we will work with you to share any secrets. This promotes open communication and trust.
Find the Right Mental Health Professional Near You
Whether you’re looking for a mental health specialist, a behavioral health counselor, or a psychotherapist, our practice offers compassionate, confidential therapy tailored entirely to you. Also, we understand the value of spiritual support, so if you’re interested in a Christian counselor, our team is ready to help.
Good Faith Estimate
The Good Faith Estimate shows the costs of services that are reasonably expected for the expected services to address your mental health care needs. The estimate is based on the information known to us when we did the estimate. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.
If you are billed for more than the Good Faith Estimate, you have the right to dispute the bill.
You may contact the contact listed above if billed charges are higher than the Good Faith Estimate. You can request an update to the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.
You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.
There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.
To learn more and get a form to start the process, go to:
www.cms.gov/nosurprises or call CMS at 1-800-985-3059.
For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call CMS at 1-800-985-3059 .
The Good Faith Estimate is not a contract. It does not obligate you to accept the services listed on the form. If you have questions about this estimate, please contact us.